Full Feature Set
Everything from the job card to the VAT return
Work orders, inspections, parts, VAT invoicing and the books in one system for UAE workshops, in English and Arabic — with WhatsApp updates sent from the actions your staff already take.
Every feature below is on every plan unless it carries a Pro or Enterprise mark.
Workshop Operations
Digital work orders from the desk or a phone: customer, vehicle, complaint, mileage, priority, promised date, LPO number and whether the customer is waiting
Scan the number plate with the phone camera to find or register the car — built for UAE plate formats
Kanban board with a column per status: drag a card to the next step, and see days open, the promised date and insurance, warranty or expiring-Mulkiya flags on every card
Live bay board with EV, ADAS, hybrid, ICE, body, wash and quarantine bays — a bay turns amber at 80% of its time limit and is freed when the car is delivered
Due-today and overdue flags against the promised date on the list and the board, with an overdue count on the dashboard
Photos on the work order — up to ten at a time — shown to the customer on their tracking, inspection and estimate pages
Inspections & Estimates
Build your own inspection checklists — Pass / Attention / Fail, measured readings with limits, notes — or start from four ready templates, including an EV high-voltage check
A reading outside its limits fails the checkpoint by itself; completing the inspection locks the findings as the record
Turn every Attention or Fail finding into an estimate line in one tap, then price it and send it
Share the inspection by link — each checkpoint's verdict, readings and notes plus the work order's photos, no login
Send the estimate for approval: a seven-day link the customer opens on their phone to approve or decline with a note; approval moves the job to In Progress and notifies your advisor and managers
EV jobs get a high-voltage checklist: isolation, gloves, cable condition, state of charge and battery health on arrival and handover, charging test and BMS reset
Technicians & Labour
Technicians sign in on any phone's browser — nothing to install — and see only the cars assigned to them, with no prices, in English or Arabic; assign one technician to a whole job or different technicians to different tasks
Start, pause and finish a timer on each task or package — one timer at a time, sessions added up, measured hours written to the task when it is finished
Two-step approval — approve the cost, then approve the work — with the job's next step shown as one button, greyed out with the reason when it cannot be taken yet
Send one task back for rework with a note: only that task reopens, the technician is notified, the redo is timed from zero and a draft invoice is re-priced automatically
A timer left running closes itself after twelve hours and never bills wall-clock time — at most what was left of the task's estimate
Utilisation, productivity and efficiency per technician for today, this week and this month — on the technician's own screen and the manager's dashboard
Parts, Inventory & Purchasing
Parts catalogue with code, brand, category, supplier part number, cost and selling price, VAT rate, rack location and variants, plus a movement history with running balance for every part
Add a part to a job order and it comes off the shelf when you save, costed from the oldest purchase lot (FIFO); take it off the job and the stock goes back — a Backordered badge flags any job that used more than you have booked in
Buy in cans and boxes, stock in litres and pieces: purchase packs convert on the purchase line, and the cost per litre follows the part onto the job
Purchase orders with per-line VAT, batch number and expiry date; pressing Receive books the stock, opens the costed lots and raises the supplier payable
Technicians request parts from their task; the store approves, orders or issues, and both sides are notified in the app at each step
Barcode scanning to add parts by code on jobs, purchases and adjustments, and a CODE128 label printed from the product
Invoicing & Payments
Tax invoices with your TRN, VAT worked out line by line — standard, zero-rated or exempt — a VAT summary when treatments mix, your bank details, and the amount paid and balance due on the face
Draft, approve, issue: a draft stays editable and is marked not a tax document; issuing assigns the sequential number and locks the lines — print a proforma before you issue
Customer credit terms — cash, on receipt, net 15 / 30 / 45 / 60 — set the due date, and an unpaid invoice shows as Overdue the day after
Record cash, card, bank transfer, cheque or online payments in part or in full; one payment can be spread across several open invoices, earliest due first
Take a deposit when the car comes in and print its receipt; it is applied when the invoice is issued, and money a customer has on account can pay their invoices
Refund a payment with a reason and a printed voucher, or cancel an issued invoice with a numbered Tax Credit Note that reverses the same net and VAT — invoices are never deleted
A hosted card checkout — Telr or Stripe — for the balance due on an issued invoice: open it for the customer or copy the link, and the payment is recorded when the gateway confirms
Accounting & Cash Control
A money ledger that fills itself: every customer payment, advance, refund, deposit, supplier payment and paid expense posts a line to the matching cash, bank or card account — no separate bookkeeping step
Payment accounts for the cash drawer, bank and card terminal with live balances; a default account per type, so a cash payment lands in the drawer without asking
Expenses paid now or later with the VAT portion, category, supplier, a receipt photo or PDF, mark-paid and void; pay-later expenses flag Overdue past their due date
Other income, owner deposits and withdrawals, and transfers between accounts such as banking the day's cash — amount, account and date lock when posted; a correction is voided and re-recorded
Supplier payables: what you still owe on received purchases, the due date you set, an Overdue flag, and partial or full supplier payments recorded against each purchase
Nothing in the ledger is edited or deleted — a mistake is corrected by a reversing line — and every posting carries a one-time key, so a double-click or a retry is recorded once
VAT & Financial Reporting
VAT return figures aligned to FTA Form 201: output VAT from issued invoices by treatment, input VAT from received purchases and expenses, and the net payable — accrual basis, as PDF, Excel or CSV
Credit notes reverse VAT in the period they are dated, and the report says how many older documents it could not attribute instead of guessing
Profit & loss by month or year: revenue net of VAT, parts at purchase-lot cost, technician labour at each technician's hourly cost, operating expenses by category, other income and net profit
Balance snapshot as of any date: cash and bank per account, receivables aged 0-30 / 31-60 / 61-90 / 90+ days, payables and stock at cost
Customer and supplier statements of account for any period — opening balance, every entry on a running balance, ageing — as a PDF carrying the TRNs, Excel or CSV
Payment types report — cash, card, bank transfer, cheque and online, by account, straight from the ledger
Printing & Documents
One print screen for the job card, invoice and proforma: live preview, English / Arabic toggle and per-print options — part codes, type column, labour after parts, sorted lines, VAT summary — then print or save as PDF
Job card with a "Hide customer details" option for cards that leave the building; a technician's own job card shows the customer's name only — no phone, no address
Three invoice layouts — Standard, Insurance / Fleet with full vehicle details and a parts/labour split, and Letterhead with amount in words and bank details — plus a hand-fill job card with a damage diagram
Enterprise
Share an invoice by link — no login, valid 90 days, template and language locked in — and open WhatsApp with the message already written
Invoices, credit notes and job cards print right-to-left in Arabic with one switch, and receipt vouchers carry every label in English and Arabic
Document numbering you control — prefix, padding, next number and yearly reset for invoices, credit notes, proformas, work orders and purchase orders — claimed under a lock so two users never take the same number
Customers & WhatsApp
Connect your own Meta WhatsApp Business number; twelve fixed messages — booking confirmed, vehicle received, work started, waiting for parts, ready for collection, estimate ready, invoice ready, service due, Mulkiya expiring and more — submitted to Meta for approval from inside SAM (templates in English for now)
Once connected, switched on and approved by Meta, a message goes with no extra tap when staff take the everyday action — move a job to Ready, confirm a booking, issue an invoice — once per job; a marker shows beforehand and a notice afterwards says whether it went
WhatsApp History with Meta's delivery status for every job-update message — sent, delivered, read, failed, or not sent and why; a customer who replies STOP is excluded automatically, and staff can switch messages off per customer
Service-due reminders seven days ahead and Mulkiya expiry reminders thirty days ahead, sent each morning with no staff action — by email, and by WhatsApp once your Meta templates are approved
A public booking page on your workshop's subdomain with your name and logo: slot capacity, weekly off days and holidays, returning customers recognised by phone or plate; confirm, delay or cancel from the list and the customer is told by WhatsApp or SMS when either is set up
A no-login tracking link with a Received → In Service → Ready → Delivered rail, the car's photos, estimate approval and the invoice balance, plus a customer portal with vehicles, jobs and invoices
A customer page showing invoiced, paid, owed and overdue, every payment and refund with a printable receipt, deposits and advances held, TRN and credit terms
Fleet & Insurance
From Pro
Fleet accounts with account number, company and contact details, billing cycle and notes, linked to a customer record — drivers, their vehicles and their latest open and completed jobs on one page
Drivers with UAE document expiry — driving licence, Emirates ID, ITC permit, medical certificate and eye test — each flagged valid, expiring within 30 days or expired
One consolidated invoice for any billing period you choose — every issued job on the fleet's vehicles grouped by vehicle, with PO reference, credit terms and due date — as an A4 PDF with your TRN; payments, bulk settlement and reversals with a reason
Insurance claims with policy, insurer, claim number, agency or non-agency repair, surveyor visit, approved and assessed amounts and customer excess — moved through submitted, surveyor assigned, approved and paid, with supplementary claims linked to the original
Insurance receivables aging by insurer — 0-30, 31-60 and 60+ days — so you see who owes you and for how long
Preventive maintenance by kilometres: per-vehicle schedules from nine presets or a custom interval, a fleet-wide board sorted overdue / due soon / upcoming, and a work order opened automatically each morning for anything due
Enterprise
A driver handover page on a tablet, no login: plate, odometer, fuel or battery, damage and names; the vehicle's odometer updates and staff are notified in the app
Management, Roles & Reports
A dashboard with active, in progress, waiting parts, pending approval and awaiting-pickup counts, revenue and average repair order for any date range, work orders past their promised date and the period's bookings — refreshed every two minutes
Twenty reports in one hub, each behind its own permission: revenue, work orders, outstanding invoices, owner KPIs, mechanic efficiency, daily job card, discounts, stock movement, labour revenue by department or technician, service-wise revenue, acquisition source and more
Job and parts profitability — what each job earned after parts at actual lot cost, sublet and labour cost, and margin per part by period — with sublet and internal cost lines on the job order
Enterprise
Six ready roles — System Admin, Service Manager, Service Advisor, Receptionist, Technician, Cashier — or build your own from about 140 permissions, one per action and one per report
Purchase cost, margins and profit shown only to people with the cost permission, salaries and labour cost only with the pay permission — figures are withheld, never shown as zero
CSV and Excel export of the filtered rows on the lists you work from — work orders, invoices, customers, vehicles, products, purchases, expenses, ledger and more — and PDF, Excel and CSV on every report
Download a complete backup of your workshop whenever you want — the database and every uploaded file in one ZIP with restore steps — plus a 22-chapter user guide in English and Arabic, one click away on every screen
Sami, your AI assistant
From Pro
Ask in English or Arabic and get a short answer with its source: what is in the workshop, where a plate is, what is overdue, which bays are free, what was worked on a given day
The team: which technicians have a timer running right now, expected versus actual hours per technician for any period, headcount by role, and who has been active in the app in the last 15 minutes
The money: revenue, who owes and for how long, owner KPIs, top services, profit & loss, payments by method — read from the same reports the Reports pages use, and only what your own permissions allow
Open Sami on a work order and it knows what you are looking at: Summarize this visit, What needs attention, and Prepare a customer update in English or Arabic that you edit, copy and send yourself — Sami never sends anything
Draft a work order for a plate or a payment against an invoice; nothing is written until you press Confirm, and you can edit or cancel first
When Sami reads records or a report, the answer names what it read and when; an answer more than ten minutes old offers Check again
Ask how to do something and Sami answers from the built-in user guide, naming the buttons as the guide writes them and linking the chapter; chats stay in your own private history, or out of it with Don't save this chat
See it all in action
Book a free 30-minute demo and we'll walk you through every feature.
Book a Free Demo